We appreciate your visit to our website and your interest in our company, products, and web pages. Safeguarding your privacy while using our website is a priority for us.

1) Basic Information on Data Collection and Handling

1.1 Our privacy policy was last updated in August 2025.

1.2 When you visit the website for informational purposes only, without registering or providing details, we collect only the data that your browser transmits to our server (“server log files”). This includes:

• Website visited
• Date and time of access
• Data volume transmitted
• Source/reference from which you accessed the page
• Browser used
• Operating system used
• IP address (if applicable, in anonymized form)

2) Personal Information Collection

2.1 When you register or place an order, we may ask for your name, email, phone number, mailing address, credit card details, social security number, or other relevant details.

2.2 We collect information when you:

• Register on our site
• Place an order
• Subscribe to newsletters
• Respond to surveys
• Use live chat or support tickets
• Fill out forms or enter data on our site

3) How We Use Your Information

We may use the information collected for the following purposes:

• Personalizing user experience and content
• Improving website functionality
• Enhancing customer service response
• Administering promotions, surveys, or other site features
• Processing transactions quickly
• Requesting service or product reviews
• Following up on customer inquiries (live chat, email, phone)

4) Protection of Your Information

4.1 Our website is regularly scanned for security vulnerabilities. We also employ regular malware scanning.

4.2 Your personal data is secured behind encrypted networks and accessible only to authorized personnel who maintain confidentiality. All sensitive/credit data is encrypted using Secure Socket Layer (SSL) technology. Transactions are processed via a gateway provider and are not stored on our servers.

4.3 No personal credit card information will be sold to any third parties.

4.4 No personal credit card information will be shared with any third parties without the customer’s permission.

5) Cookies

We use cookies to enhance your experience and improve website usability. Cookies may be session-based or persistent, enabling browser recognition and personalization. You can manage cookie settings in your browser:

• Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/temporarily-allow-cookies

• Firefox: https://www.mozilla.org/en-US/privacy/websites/#cookies

• Chrome: https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en

• Safari: https://support.apple.com/en-gb/guide/safari/manage-cookies

• Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Disabling cookies may affect website functionality.

6) Data Transfer

6.1 We do not sell or trade personal data unless prior notice is given. However, website hosting partners and service providers assisting in website operations may access data under confidentiality agreements.

6.2 We take reasonable steps to ensure secure data transfers, maintaining compliance with privacy laws.

7) Law Enforcement Disclosure

We may disclose personal data if required by law or government agencies, such as courts.

8) Direct Advertising & Email Marketing

If you subscribe to our newsletter, we will send periodic updates based on your consent. You can opt out anytime via the unsubscribe link or by contacting us.

9) Order Processing & Data Sharing

9.1 We share personal data with shipping and payment service providers where necessary for order fulfillment. Providers include:

• DHL (https://www.logistics.dhl/us-en/home/footer/local-privacy-notice.html)
• FedEx (https://www.fedex.com/en-us/trust-center.html)
• Hermes (https://www.hermesworld.com/en/data-protection/)
• UPS (https://www.ups.com/us/en/help-center/legal-terms-conditions/privacy-notice.page?)
• Paypal (https://www.paypal.com/us/webapps/mpp/ua/privacy-full)
• Stripe (https://stripe.com/us/privacy)

10) Remarketing

We use remarketing services for advertising, including:

• Facebook (https://www.facebook.com/help/164968693837950)

• To opt out: https://www.aboutads.info/choices/

11) California Online Privacy Protection Act (CALOPPA)

We comply with CALOPPA but do not honor “Do Not Track” (DNT) requests.

12) Fair Information Practices

12.1 In case of a data breach, we will notify affected users via email within seven business days.

12.2 Users have enforceable rights against data processors for non-compliance.

13) CAN-SPAM Act Compliance

We comply with the CAN-SPAM Act by ensuring:

• No misleading subject lines or sender details
• Emails are identified as advertisements
• Opt-out requests are honored promptly
• Our physical business address is included

14) Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect data from minors. If you become aware that a child has provided personal data, please contact us for removal.

15) Privacy Policy Updates

We may update this policy periodically. Changes will be posted on this page with an updated effective date. We will notify users via email or website announcements before changes take effect.